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High Quality Copper Culinary Equipment


Soy offers lifetime warranty for manufacturer's defects. We will replace any item with the same or similar item, if the item fails during use. Warranty not effective for commercial use.

Soy Warranty Conditions

Soy Türkiye will repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions. This excludes damage from misuse or abuse.

In order to keep your cookware in the best condition and under warranty:

Do not use high heat for a long period of time. Do not leave empty pan on a heated burner for an extended period of time. Do not clean in the dishwasher. Do not use metal utensils on the cooking surface. The use of scouring pads, steel wool, abrasive cleansers, bleach and/or oven cleaners is not recommended and can scratch or damage your cookware.

Misuse of your cookware will void your lifetime warranty. Bleach will erode the Tin and Silver interior and should not be used on any Soy cookware.